For the safety and security of their passengers, major airlines are required by law to employ flight attendants. Passenger safety is the flight attendant’s first priority. Seeing to the comforts and whims of passengers is a secondary priority for the the flight attendant. A challenging task, in the least, considering the needs of the 2 billion passengers – 800 million in United States airspace – the 2000 airlines transport in their 23 000 aircraft in 28 million flight departures to the 37 000 main airports every year. Apart from just having to look their best all the time, flight attendant serve about a billion meals – 500 million of which are provided by Gate Gourmet and LSG SkyChefs – to the cramped passengers. No need to serve meals on short flights, in case you’ve been wondering about the other billion passengers. The main complaint by airline passengers is flight delay. 24% of flights do NOT arrive on time. That, obviously, means almost a quarter of all passengers are sitting in their little seats for longer than they anticipated. It is, of course, a bit odd considering that only 8% of flights depart late, only 0.3% of flights are diverted, and only 0.04% of flights are delayed because of security issues.